Frequently Asked Questions
Everything you need to know about building your ultimate home gym.
How much space do I need for a PRx Profile® Rack?
Our patented wall-mounted folding racks require minimal space. You will typically need a ceiling height of at least 91 inches for our standard racks and enough floor depth to accommodate the rack when extended, which is approximately 26 to 44 inches depending on the model.
What is the weight capacity of your folding racks?
PRx Performance racks are built for heavy lifting. Our Profile® Series and PRO Series racks are tested to hold over 1,000 lbs, ensuring safety and stability for even the most elite athletes.
How long does shipping take for heavy equipment?
Standard processing time is 1-3 business days. Once shipped, transit times vary by location but generally take 5-10 business days. Large orders may be shipped via LTL freight, and you will receive a tracking number once your order leaves our warehouse.
Do you offer financing options for larger purchases?
Yes, we partner with Affirm to offer flexible payment plans. You can choose to pay over 3, 6, or 12 months with competitive interest rates, allowing you to build your gym now and pay over time.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in new, unused condition and in their original packaging. Please note that customers are responsible for return shipping costs on heavy equipment.
Is the mounting hardware included with the racks?
Yes, all our wall-mounted racks include the necessary heavy-duty lag bolts and hardware for installation into standard wood studs. If you are mounting to concrete or metal studs, additional specialized hardware may be required.